Privacy Policy

Last Updated:  February 9, 2026

Belva, Inc., a Delaware corporation, including its successors and assigns, doing business as Lawgoat, is committed to protecting the privacy of our customers’ personal information.  This Privacy Policy applies with respect to the information that we collect at this website and through our products and services (collectively, the “Services”).  
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I. CATEGORIES OF PERSONAL INFORMATION WE COLLECT.
We may collect personal information from you in a variety of ways, including the following key categories and types of personal information:
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• General personal information: Name, username and password used as login credentials, address, email address and phone number, date of birth, and any other personal information requested by our team for account creation, identity verification, and to comply with applicable laws.
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• Information you upload: Any content you provide or upload using our services.
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• Payment information relating to our services: We may collect information from use of the services and information related to the fees we charge for use of our services, including information you provide to us when you use our website to purchase our services, including but not limited to general transaction details and timing related to your transaction.
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• Geolocation data: The general region or area from which you access our services.
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• Internet or other online activity: Referral channels that led you to our services, browsing and click history, device information, browser information, operating system information, IP address, page views, button clicks, and information about how you navigate our services.
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• Inferences: We may make inferences based on the information we collect. We may also collect diagnostic data (e.g., error logs, performance metrics) and session-level events (e.g., scrolls, cursor movements) configured to avoid capturing sensitive fields.
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• Information from public sources: We may obtain information about you and your business or project on the internet or through offline sources and other public or commercial sources.
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• Sensitive personal information: We do not seek to collect sensitive personal information (e.g., government identifiers, health information) through the Services. Please do not submit sensitive personal information unless requested or required for a specific purpose. If you choose to upload documents or other content that includes Protected Health Information (“PHI”), we will process such content only as described in this Privacy Policy and only as necessary to provide the Services.
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II. HOW WE COLLECT PERSONAL INFORMATION.
We collect personal information from the following sources:
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• Directly. We collect personal information directly from you. When you register for the services, submit information in an online form, request information from us, upload content to our website, or otherwise communicate with us or our support personnel, you may provide us with information, for example, your name, email address, and various other personal information. By providing us with this information, you consent to your information being collected, used, disclosed, processed and stored by us in accordance with this Privacy Policy.
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• Passively. We and our service providers collect personal information from you passively from the internet and other automatic data collection tools, such as cookies and web beacons, which are summarized below:
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• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website.
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• Web Beacons. Pages of our website may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Lawgoat, for example, to count users who have visited those pages or and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
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• Tracking Tools. We use the following tracking tools:
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º Google Analytics and Adwords: We use Google tools such as Google Analytics and Google Adwords to understand how users use our website. These analytics service providers use cookies or other tracking technologies to help us analyze how users interact with and use our Services, compile reports about activity on our website, and provide us other services. The technologies may collect information such as your IP address, time of visit, whether you are a return visitor, any referring website, general location, and other information. Google Analytics provides an opt-out for its tool here.
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 º Session-replay/experience tools (e.g., Hotjar): We use session tools to help us diagnose issues and understand how users interact with our interfaces. We configure such tools not to record sensitive input fields and to mask on-screen text where feasible.
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º Monitoring/observability tools (e.g., AWS CloudWatch, Datadog): These tools collect logs and performance metrics (such as request metadata, IP address, device and browser information, and error traces) to maintain the security, availability, and reliability of the Services.
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º Other tracking tools: We may deploy other automatic tracking tools in the future. Similar to the tools we currently use, such future tracking tools will track data about our visitors only in the aggregate and on an anonymized basis and will not reveal personal information about you.
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º Cookie and tracking choices: You can manage cookies in your browser settings. If we provide a cookie banner or preference center, you can use it to manage non-essential cookies. Opting out may impact certain features.
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III. USE OF PERSONAL INFORMATION.
Personal information provided to us may be transferred to third parties providing services to us including but not limited to across borders, from your country or collective area to other countries or collective areas around the world.  Some of the ways in which we may use the personal information provided include:
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• to connect you with one or more attorneys with respect to your legal matters and to share your information with such attorney(s) based on the requests that you submit at our website;
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• to take, process, or deliver your order, process or obtain payment, or notify you of the status of your order;
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• in connection with keys, access codes, or other information as may be required to permit you to access our website and/or partners’ sites to receive products, services, or updates;
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• to provide it to industry and credit related organizations for security, credit, or fraud prevention purposes;
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• to register your purchase for warranty, technical support, or similar purposes;
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• to facilitate the renewal of subscriptions for products or services;
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• to provide you with effective customer service and/or technical support;
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• to operate, maintain, secure, support, and improve the Services (excluding use of Customer Content for AI model training);
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• to monitor service or purchasing patterns;
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• to provide you with service updates, announcements, and other product offerings;
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• to send you newsletters or promotional emails or undertake other promotional activities;
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• to permit you to participate in online surveys and polls;
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• to improve our website, the customer experience, and any related products or services;
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• to maintain, secure, monitor, debug, and improve the Services, including through logs, metrics, and diagnostics;
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• to perform analytics and session-level diagnostics to understand feature usage and user experience;
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• to create de-identified or aggregated insights (which do not identify you);
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• to operate AI-enabled features (including retrieval-augmented generation) using your inputs and Customer Content to return results you request; and/or
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* to comply with our legal obligations and enforce our agreements.
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We process Customer Content (including uploaded documents and case materials) only as necessary to provide, maintain, secure, and support the Services in accordance with these Terms and the Privacy Policy, and such Customer Content, documents, and outputs are accessible only to authorized users within the applicable customer workspace (e.g., your firm account), subject to account permissions and access controls. We do not use customer documents, case materials, or PHI to train foundation models or general-purpose artificial intelligence systems, nor do we sell Customer Content or personal information or use such information for targeted advertising. By submitting your personal information either to us or to any of our partners you consent to the use of your personal information as set forth above, and to the transfer of that data to our partners or those individuals or entities we engage to provide services in connection with your transaction.
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IV.   MANAGEMENT OF PERSONAL INFORMATION.
Our goal is to keep personal information accurate and up-to-date.  If you find that your personal information is not accurate, please let us know.  We will use reasonable efforts to investigate your concerns after we receive your inquiry and make the necessary corrections, additions, and/or deletions.
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V.   SHARING PERSONAL INFORMATION.
We may share your personal information with third parties under the following circumstances:
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• With the consent of the user. We may share your personal information with third parties with your consent or as requested by you, or in connection with interactions you engage in through the Services.
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• With service providers who take action on our behalf. For example, we may share general personal information with third-party service providers on behalf of users of our services or we may share information with vendors and contractors who conduct email marketing for us or who assist us with developing and providing our services and customer support. Such service providers may reside outside the United States and in countries that may not provide the same level of protections as the laws of the United States. Our current service providers include hosting and infrastructure (e.g., Amazon Web Services), databases (e.g., MongoDB Atlas; Neo4j), analytics/session tools (e.g., Google Analytics; Hotjar), observability (e.g., AWS CloudWatch; Datadog), and AI retrieval/knowledge services (e.g., Ragie.ai). We require service providers to use personal information only as instructed by us and to implement appropriate security measures. We also require our service providers to be bound by written confidentiality, data-protection, and security obligations at least as protective as those described in this Privacy Policy.
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• To comply with applicable law. We may share your information with the appropriate authorities without your consent if we believe disclosure is in accordance with, or required by, any applicable law, including in response to lawful requests by public authorities to provide information to deter and combat fraud, money-laundering, securities violation, data and privacy breaches or for other legal purposes.
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• To protect the rights and property of Lawgoat. We may also share your personal information with third parties to protect the property and rights belonging to us or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, fraudulent, unethical or legally actionable activity.
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• In connection with sale of Lawgoat. In the event of a reorganization, merger, or sale we may transfer your personal information we collect to the relevant third party. We will continue to protect personal information as described in this Privacy Policy and will notify you of any material changes as required by law.
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We may provide a current list of service providers/subprocessors in an appendix to this Privacy Policy or on our website.
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VI. RETENTION.
We will retain your personal data only for as long as is necessary to provide the Services and in accordance with our internal retention and deletion policies. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
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We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our products and services, or we are legally obligated to retain this data for longer time periods.
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Upon account termination or expiration, we will delete or de-identify Customer Content and personal information in accordance with our retention policies unless continued retention is required by law.
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VII. OUR SERVICES ARE NOT INTENDED FOR CHILDREN.
We do not knowingly collect personal information, as defined under the Children’s Online Privacy Protection Act, directly from children under 13 years old (each, a “Pre-Teen”). We do not knowingly collect information, including personal information, from Pre-Teens. If we obtain actual knowledge that we have collected such information from Pre-Teens, then we will promptly delete it. If you believe we have mistakenly collected information from Pre-Teens listed above, please contact us at support@lawgoat.com. If you are a parent or guardian and believe your child provided personal information, you may contact us to request deletion.
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VIII.   SECURITY OF YOUR PERSONAL DATA.
The security of your personal data is important to us, but no method of transmission over the Internet, or method of electronic storage, is 100% secure.  While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. We employ administrative, technical, and physical safeguards appropriate to the nature of the personal information, including encryption in transit and at rest (where applicable), access controls, and least-privilege practices across our infrastructure and with service providers.
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IX. YOUR CHOICES.
You can decide whether or not to provide personal information to us.  However, if you do not provide personal information you may not be able to make purchases, enlist services, or access certain offers or options that may be of benefit to you.  If you provide personal information, we may provide such information to our business partners and suppliers.  You may choose to unsubscribe from notices, announcements, newsletters, other informational tools, and other communications from us.  We provide you with the ability to unsubscribe at any time by emailing us at support@lawgoat.com.
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Depending on your location, you may have additional rights under applicable law, such as the rights to access, correct, delete, or obtain a copy of your personal information, and to opt out of certain processing (e.g., targeted advertising or certain profiling). You may exercise these rights by contacting us as set out below. We will verify your request and respond as required by law.
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X. USAGE AND DELETION OF PERSONAL INFORMATION
You may request what personal information we have collected, used and disclosed about you as well as the identity of the third parties to which we have disclosed your personal information. You may also request deletion of your personal information. Please note that we may not delete all of your information if: (1) we need it to complete a service as requested by you or perform under a contract we have with you; (2) we need such information to repair any errors to our Services or detect data security violations; (3) we need such information to protect against fraud or illegal activity or to comply with applicable law; or (4) we determine in our sole discretion that we need such information to protect our rights or ensure compliance with our other website terms. Please note that if we delete your personal information, we may not be able to provide our services to you with the same functionality.
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To make any request for personal information or deletion, please send an email to support@lawgoat.com. If you are an authorized agent making a request on behalf of a consumer, please include proof of authorization as required by applicable law.
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XI.   CHANGES TO THIS PRIVACY POLICY.
We reserve the right, at our sole discretion, to change, modify, add, or remove any portion of this Privacy Policy, in whole or in part, at any time.  Notification of changes in this Privacy Policy will be posted on our website.  Amendments to this Privacy Policy will be effective when posted.  Your continued use of this site following the posting of any amendment shall constitute your acceptance thereof.
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XII.   CONTACT INFORMATION.
If you would like to contact us with questions or comments concerning our Privacy Policy, please e-mail us at support@lawgoat.com.

APPENDIX A   

SERVICE PROVIDERS / SUBPROCESSORS